Annika said: Hello Domique! Which reseller did you buy your tickets from? You can best contact them directly to find out what to do. Resellers we work with are listed at our partners page. In case you ordered from the SBB, you can use their contact form.
Planning your trip is much easier with a free MySwissAlps account. Learn all about Switzerland and get in touch with us quickly if you have questions.
Let Swiss travel consultants create a customized itinerary. They will book your entire trip.