Dec 24, 2021 - 1:33 PM
Just back from a week in Switzerland and will post a more comprehensive trip report when I get a minute to exhale (Merry Christmas!!). Switzerland was perfect and amazing (aside from the fact it didn't snow once!), but the trip was bookended by airline incompetence and covid confusion. We flew United from Houston to Amsterdam and Swiss from Amsterdam to Zurich and we found both airlines to be disorganized and overwhelmed by rapidly evolving covid requirements. If your airline app allows you to upload your covid data prior to arriving at the airport, I highly recommend you do it. Many on our flights didn't and it lead to our initial flight from Houston being delayed by 35 minutes. This isn't a golden ticket to a smooth journey, but it helps. We were still asked to queue in Amsterdam to reconfirm all of our Covid info despite having followed all of the pre-flight procedures....and then when we checked in, upon scanning our boarding passes we were rejected and told to move to the side as they needed to confirm our Covid requirements again. The woman telling us this had just validated us 10 minutes prior. She looked frazzled and overwhelmed but after repeating my name several times she remembered and let us through. Many others had this happen as well. Through the entire trip you just felt there was going to be one more curveball awaiting you and we never had the feeling that we were good to go.
Just when you thought you had it made....you didn't. For example...Having finally landed in Zurich and ready to get on with our vacation, we were saddened to become one of the final groups standing by the baggage carousel. Turns out the others standing there were on our flight from Houston as well. Despite our initial flight departing 35 minutes late and despite having a layover in Amsterdam of only slightly more than an hour....and having to wait in line to go thru security/immigration...and having to stand in line again to debate our Covid credentials...we made our connection to Zurich. But our bags did not. Unfortunately, getting the bags would not be as easy as you'd expect for a country that prides itself on precision.
More details to come, if interested, in the trip report, which I'll try to post later today after my third glass of wine, so I'll be as honest and colorful as possible. :)