Error in name on Swiss Half Fare Card

Anonymous · 2020-02-25T18:03:15+01:00

Hi,My girlfriend and I purchased the Half Fare Travel Card in sbb website (at chf 120.00 each) However, after we finished, we noticed that we missed a part of her name. Her first name is Mary Ann (name appearing on her passport) but on the half fare travel card we purchased, it was only Mary. Is that alright or will we encounter any problem? If there is problem, what can we do to correct it? Also, we already want to book our tickets online now and we are not sure if we will use Mary or Mary Ann on her first name.Thank you!!!!

Short summary – read this first

A traveler named MatMat and his girlfriend bought the Half Fare Travel Card, but her name is misspelled as 'Mary' instead of 'Mary Ann'. They're concerned if this will cause issues when booking tickets and seek advice on how to correct the name.

Key takeaways:

Use the name on the Half Fare Travel Card when booking tickets to avoid problems.
If unsure about the name issue, contact the seller for clarification and potential corrections.
Consider using the SBB mobile app for easy ticket purchases and management.

➤ We can plan your Switzerland trip for you. Save time and avoid mistakes! See how it works

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Anonymous
Inactive

83503 posts

25 February 2020 at 18:03:15 #825347

Hi,

My girlfriend and I purchased the Half Fare Travel Card in sbb website (at chf 120.00 each) However, after we finished, we noticed that we missed a part of her name. Her first name is Mary Ann (name appearing on her passport) but on the half fare travel card we purchased, it was only Mary. Is that alright or will we encounter any problem? If there is problem, what can we do to correct it? Also, we already want to book our tickets online now and we are not sure if we will use Mary or Mary Ann on her first name.

Thank you!!!!

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rockoyster
Participant

8872 posts

Reply 1 of 3 • 25 February 2020 at 22:27:59 #930844

Hello MatMat and Welcome to MySwissAlps,

I don’t think that will be a problem. I think I would make the name on the tickets match the name on the Swiss Half-fare Card.

You might want to check out the SBB mobile app. See http://www.myswissalps.com/forum/topic/checking-train-timetables.

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User
Inactive

83503 posts

Reply 2 of 3 • 26 February 2020 at 7:36:02 #930845

Thank you very much!!!!
User
Inactive

83503 posts
Reply 3 of 3 • 26 February 2020 at 12:19:05 #930846

Hi Matmat,

I think it won’t be a problem if all of the other data are correct, but to make sure I recommend to ask the company you purchased from whether they think a change is needed and how this can be done.

Ildiko

Also read:
- Where to buy the Swiss Half Fare Card: http://www.myswissalps.com/swisshalffarecard/price
- How to use the Swiss Half Fare Card: http://www.myswissalps.com/swisshalffarecard/howtouse

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