Jun 28, 2018 - 10:34 AM
The notes to the link to Happy Rail for the Bernese Oberland Regional Pass clearly state that the pass will be emailed within 1 working day if the e-mail delivery box is ticked. I ordered 4 passes early this morning and received an invoice from Happy Rail stating that the passes will be sent by email except for Regional Passes in Switzerland which will be sent by post.
I am leaving for Switzerland tomorrow morning so if there are sent by post that will be too late.
I have emailed Happy Rail twice to two different email addresses but have had no response.
Has anyone else had this problem? Does anyone at MySwissAlps.com know whether there's been a change of policy? Have anyone at MySwissAlps.com help urgently please?
New info. 11.30am 28/07/18: I have just found this on Happy Rails's FAQs: "The Swiss Travel Pass Flex and the regional passes are not yet available as e-tickets." This contradicts what it says on the booking site (where there is clearly a e-mail delivery option and what it says on MySwissAlps.com notes. Help!
Last modified on Jun 28, 2018 - 10:39 AM by Phil