Help - Bernina Express and Glacier Express refund

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wangli1026
wangli1026
2 posts
new member
Feb 6, 2013 - 7:55 PM
Dear mates :-)
I am from China. I booked these two expressed online tonight, and at that moment I did not know with Swiss Pass I can take those for free.
Is there anyone can help me to refund my tickets? Because I really do not want to waste such a big amount of money.
Thank you very much.
Arno
Arno
11354 posts
expert &
moderator
Feb 7, 2013 - 2:30 AM
Hi wangli1026,

I don't know where you purchased those tickets, but you best contact them directly. Usually unused tickets can be refunded, or at least most of the paid amount can be refunded.
wangli1026
wangli1026
2 posts
new member
Feb 7, 2013 - 10:23 AM
Thank you very much:-)
I already wrote Email to them. One staff told me for the Glacier they would refund the tickets fee.
And for the Bernina Express they told me refundable. I will try to call them later.
I booked all the tickets via their official website.


Arno said: Hi wangli1026,
I don't know where you purchased those tickets, but you best contact them directly. Usually unused tickets can be refunded, or at least most of the paid amount can be refunded.
Arno
Arno
11354 posts
expert &
moderator
Feb 7, 2013 - 11:46 AM
That's good to hear. Enjoy your stay!

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