Help - Bernina Express and Glacier Express refund

wangli1026

2 posts
new member

Feb 6, 2013 - 7:55 PM

Dear mates :-)
I am from China. I booked these two expressed online tonight, and at that moment I did not know with Swiss Pass I can take those for free.
Is there anyone can help me to refund my tickets? Because I really do not want to waste such a big amount of money.
Thank you very much.

Arno

15810 posts
expert &
moderator

Feb 7, 2013 - 2:30 AM

Hi wangli1026,

I don't know where you purchased those tickets, but you best contact them directly. Usually unused tickets can be refunded, or at least most of the paid amount can be refunded.

MySwissAlps.com recommends to read this:
All Glacier Express information Glacier Express tickets and seat reservations

wangli1026

2 posts
new member

Feb 7, 2013 - 10:23 AM

Thank you very much:-)
I already wrote Email to them. One staff told me for the Glacier they would refund the tickets fee.
And for the Bernina Express they told me refundable. I will try to call them later.
I booked all the tickets via their official website.

Arno said: Hi wangli1026,
I don't know where you purchased those tickets, but you best contact them directly. Usually unused tickets can be refunded, or at least most of the paid amount can be refunded.

Arno

15810 posts
expert &
moderator

Feb 7, 2013 - 11:46 AM

That's good to hear. Enjoy your stay!

Help - Bernina Express and Glacier Express refund

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