Jun 23, 2018 - 10:12 PM
We are a family of four visiting Switzerland for ten days since 17 June. So far so good. Trains are always on schedule and reliable so we can make the travelling smooth and happy. However on today, we encountered something frustrating that we are asking for your help to pass the message to relevant parties for their investigation and rectify it as soon as you can.
We rode the Gonnergrat train at 17.24. We then got off at the Rotenboden wishing to walk the Riffelseeweg so to take pictures on Matterhorn in front of a small lake. Soon afterwards at around 18.42, we waited at Rotenboden station so to catch the 1852 train to the final station Gornergrat for sightseeing. Unfortunately, we needed to wait until 19.57 that the train arrived. After around 7 minutes, the train arrived. Time was definitely running short. The driver said we could only have two minutes to look around at gornergrat. Hence, our plan to have sightseeing at Gornergrat was vanished. In between time intervals, we were fooled by the digital board telling us the ever changing schedule
I wrote this to forum in hopes of Gornergratbahn would get this message and address this issue as early as possible!
Thank you and regards,