Jun 20, 2017 - 9:44 AM
in reply to matmas
Earlier this year I had a problem booking a seat on the bus.
Below is what I wrote to RHB at the time.
I'm not sure if the website problem has been fixed.
"I had some trouble booking on the RhB website. I want to travel from Chur to Tirano 1st class then on to Lugano on the connecting bus in May. The problem is that if you nominate 1st class for the train when you get to reserve seats on the bus it shows none available. I ended up doing two bookings. One for Chur to Tirano (1st Class) and another from Tirano to Lugano (2nd Class).
When you choose 1st or second class at the start of the booking there is a little information icon which when clicked reveals . . .
Change of class for part of the journey
Would you like to travel in a different class for part of the journey?
Please reserve your seats in your chosen class then select the «Tickets already purchased» option.
You can purchase your tickets at the ticket office before you leave or from Railservice.
Your travel advisor will be pleased to help you. Tel. +41 81 288 65 65, railservice(at)rhb.ch. Daily from 7.00 am to 7.00 pm.
But if you do that and start off with 1st Class you still get stuck when you get to the bus which shows no seats available. So you still need to do it as two separate trips. If you start off with a 2nd class booking for the train then there is no problem when you get to the bus reservation."