Is Swiss Travel Pass refundable?
Lisha Sanjay is worried about potentially canceling her upcoming trip to Europe in April due to the coronavirus situation. She’s seeking advice on how to request a refund for her 4-day Swiss Travel Pass while currently in Australia, and is looking for detailed guidance on the refund process.
- Contact the SBB tourist web shop for refund inquiries, and you can find their contact information online.
- If you cancel before the start date of your Swiss Travel Pass, you can usually receive an 85% refund.
AI-generated summary-
Hi
I Booked my Europe flights etc last Sep for travel in April and now I am so disheartened at the thought that I might have to cancel my travel plans due to the coronavirus.
I tried to search the forum but not able to find info. I got my 4 day STP from the official SBB site. How do I request for refund sitting in Australia, my home country. What is the process for the refund? Can someone please help me or point me to the links or in the right direction!
Many Thanks
Lisha Sanjay
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Hi Lisha,
I understand your concerns and it’s disappointing indeed! Personally I wouldn’t cancel just yet. There are no travel bans in Switzerland, and everything apart from large events goes on as usual. Please see http://www.myswissalps.com/forum/topic/does-the-corona-virus-affect-trips-to-switzerland. The number of patients in Switzerland and Australia is about the same.
How to contact the SBB tourist web shop can be found here: http://www.myswissalps.com/aboutus/partners/sbb. Normally there’s a 85% refund if you cancel before the start date of the pass.
Thanks a lot Arno!
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