Problems getting Chocolate Train tickets

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  • VishalChadha
    Participant
    19 posts
    8 September 2018 at 10:53:56 #818266

    Hi all

    i just made a reservation on the Chocolate Train for two seats and paid CHF 138 (CHF 69 per seat, as we have the Swiss Travel Pass, 2nd class).

    The amount has been charged to my credit card but I haven’t received any PDF tickets or any confirmation. When I login to my account on the website, it shows the day and time and a PDF icon, but clicking on it doesn’t do anything. So essentially I have no tickets as proof for my journey.

    I have written to the website from their online form at http://www.goldenpass.ch/en/h ome/contact/index, but haven’t received any reply. I have also emailed to them at info@goldenpass.ch but no reply still.

    Can someone please help advise how to get in touch with the company?

    Regards

    Vishal

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    Removed user
    Participant
    72625 posts
    8 September 2018 at 14:49:00 #895862

    Hi Vishal,

    It is the weekend, so my guess is you’ll get a reply by Monday afternoon. Let us know if you don’t hear from them by Monday evening or Tuesday morning. Are you traveling soon?

  • The thread ‘Problems getting Chocolate Train tickets’ is closed to new replies.

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