Reservation difficulty on the Golden Pass website

Print this page
Posts: 3
This thread is closed. You are welcome to log in and submit a new thread.
8 posts
new member
Jun 14, 2011 - 12:50 PM

I am trying to reserve 2 Panoramic seats on the Golden Pass website but unable to make it work. Can you help?

When I go their website and choose my date and destination ( Interlaken Ost - Montreaux on Aug. 8) I see the Panoramic car in grey with no option to select seats. The other cars with space indicate in red the number of seats available. When I contactd The golden pass info. they said there was space in the panoramic cars but referred me back to the website. anyone else having this problem?( I could reserve through Rail Europe but they are expensive.)


6002 posts
expert &
Jun 15, 2011 - 6:52 AM
Hi Anna, and welcome! Is this the website you've been looking at?

There may have been some confusion between you and the Golden Pass employee about 'panoramic car'. All coaches on Golden Pass trains are 'panoramic', meaning that they have large windows offering nice views. There are indeed seats left in 1st class panoramic coaches on the trains between Interlaken Ost and Montreux on Aug. 8, so the employee may have referred to them. But I think you're looking for the special VIP seats in front of the trains instead. There are only few of them in each train and they may have been reserved already. I think you can best contact Golden Pass again by phone to ask for specifics about the VIP seats, if that's indeed what you have in mind. There may still be some open for reservation by phone.

I hope you'll succeed! You're welcome to get back to us and tell us what you found out.
8 posts
new member
Jun 15, 2011 - 12:17 PM
Thanks Annika
It totally makes sense now...I'll call and ask about the VIP seat as they aren't available to select.

More about Swiss trains and rail passes

More on

Get a free account to plan your trip

Planning your trip is much easier with a free MySwissAlps account. Learn all about Switzerland and get in touch with us quickly if you have questions.

Learn more

Get a customized itinerary for your trip

Let Swiss travel consultants create a customized itinerary. They will book your entire trip.

© 2002-2019