Nov 13, 2010 - 9:05 AM
I don't know that reseller, but I think there's some confusion about the exact passes you need.
The Family Pass is a free add on ticket for families, to allow their children to travel along for free if the parents have a valid rail pass such as the Swiss Saver Pass. The Family Pass is valid for any class and cannot be sold out. The Swiss Saver Pass can be purchased for either 2nd class or 1st class. It cannot be sold out either. Only seat reservations can be sold out when a specific train is fully booked in 1st and/or 2nd class.
The Swiss Saver Pass can be purchased via our website
as well (click Singapore and follow the instructions). The Family Pass cannot be ordered along from Singapore, but you can just get one for free at a rail station in Switzerland if you show your pass.
I hope this helps!
Last modified on Dec 28, 2014 - 4:35 PM by Arno