Trains tickets bought online can it be refunded?

Hello Dolphinsiah,

I assume you got your tickets from your local reseller in Singapore. In that case you'll usually get a 85% refund for unused tickets. You can find the details here.

Please note that if you have tickets without a seat reservation, you can use them in any train on the day printed on the ticket.

Hi Dolphinsiah,

Tickets purchased online through the SBB are not refundable, unless certain exceptions apply. You can best check the details on the SBB website. I would recommend to look into your local reseller first. They also sell passes (if required) and other products you may need, they have a local helpdesk for questions during or after your trip (e.g. in case of unused tickets) and accept SGD for payments.

Please note that there is no need to buy point to point tickets that do not require a seat reservation in advance. So if you're not sure if you'll make a particular rip on a particular day, then just wait until you're in Switzerland.