Jul 15, 2016 - 2:54 PM
You'd best check with the retailer you purchased from, but in general the following rules apply:
1. You'll get an 85% refund if you cancel. Your travel insurance may pay for the remaining amount of you cancel because of illness. You would have to check with them.
2. You can cancel and order a Swiss Half Fare Card instead.
3. You can cancel and order a Swiss Travel Pass for a different date. Your retailer might be able to change the date free of charge if they haven't issued the pass yet, but you would have to check with them.