May 17, 2011 - 11:41 PM
We bought our Swiss Saver Pass issued by Rail Europe via a local travel agency in our country. According to the sales personnel of the agency, we cannot validate the pass ourselves but since we're taking a train from Colmar (France) to Basel SBB (Switzerland), we can get it validated at the Colmar train station or on board the train itself.
But, according to the terms and conditions attached with the pass, "To activate (validate) a pass in the country for which the pass is valid, the pass holder must have the following entered on the pass by a railroad official (not the conductor), at a ticket window and before boarding the first train : the first and last days of validity of the pass, the pass holder's passport number and the railroad office stamp." Can Swissalps kindly confirm if we can validate our pass at the Colmar train station or on board the train from Colmar to Basel SBB? We ask this as we only have 20mins to change trains at Basel SBB on our journey from Colmar to Zermatt. We're a bit concerned that we might not have enough time to validate our pass at the Basel SBB train station itself.
Thank you in advance.