Aug 17, 2017 - 2:46 AM
in reply to annapers51
Hi Anna, and welcome to MySwissAlps!
With Supersaver tickets, you can use the next connection if your train is delayed, but you have to get confirmation from the ticket inspector (probably on the late train), or perhaps from the ticket counter of the station where you missed your connection.
The offical rules about this are here:
www.sbb.ch/en/travelca rds-and-tickets/tickets-for-switzerland/supersaver -tickets.html
I have missed the selected supersaver ticket connection for which I bought a supersaver ticket. Can I still use my supersaver on another connection?
If you have missed the booked connection or wish to travel at another time, you can purchase another ticket at the standard fare and have the supersaver ticket refunded after travelling. You must show the ticket collector the original supersaver ticket with a confirmation as well as the original ticket purchased at the standard fare. Only tickets for identical routes may be refunded. Refunds can only be obtained via the Contact Center in Brig – the easiest way to do this is to apply directly using the online refund form. A reduced surcharge of CHF 10 will be applied for refunds as per T600.9. Where a train is cancelled or delayed or a route is closed, you may use the next connection with confirmation from the ticket inspector or sales agent.
Last modified on Aug 17, 2017 - 2:47 AM by Alpenrose666