Jan 22, 2014 - 5:14 AM
Hello Santanu, and welcome to MySwissAlps,
Just to be clear: we're partners of many (rail) and other companies. Rail Europe is one of them, but there are more, so we are in fact unbiased. Your question is more related to the pass choice rather than where to buy it. You can buy a Eurail Austria-Switzerland Pass wherever you like, they're not unique to Rail Europe or any other company.
Having said that, both statements you received are not 100% accurate: a Eurail Pass does not include buses in Switzerland. It does include most trains and boats, not limited to the national carrier SBB. The section Zermatt to Disentis is not included for example, but you get a 25% discount there. Please check this page
for all details.
A Swiss Pass includes more than a Eurail Pass. For example: free museums, free bus/boat/train traveling and free city transport. Also it grants discounts to more cable cars and other mountain transport, and even some free ones. With a Swiss Peak Pass
you get free traveling to 8 mountains on top of this. See here
for full Swiss Pass details.
Seat reservations and supplements are not included in any pass. You always need to pay for those separately. But 99% of Swiss trains do not need prebooking. You can just board with your pass. Details are here
If you want the maximum of unlimited traveling you'd best pick a Swiss Pass for Switzerland. If you're looking for the most cost effective solution, you need to have a detailed itinerary and compare passes as described here
I hope this helps!
Last modified on Dec 28, 2014 - 4:35 PM by Arno