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Our partner Swiss Federal Railways


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About the Swiss Railways

Switzerland Travel Centre (STC) operates the webshop of the Swiss Federal Railways (SBB) since 1998. We started working with them in 2004.

Questions about your pending order?

For privacy reasons, we do not have access to detailed information about orders you place. If you have placed an order and have a question about it, please e-mail Switzerland Travel Centre (in English or German) and include the following information:

  • Your name, address, country and phone number;
  • Your order number. If you don't have that, include your order date/time and which products you ordered;
  • Your departure date from home;
  • It helps to include the confirmation e-mail that you should have received.

If your inquiry is urgent, please call Switzerland Travel Centre and refer to your e-mail.

If any questions remain, you are welcome to e-mail us.

Helpdesk

Contact the below office unless you live in the UK or Ireland and have received paper tickets instead of tickets via e-mail.

Helpdesk for the UK & Ireland

Contact the below office if you live in the UK or Ireland and have received paper tickets instead of tickets via e-mail.

Swiss Travel Pass promotion: 30% discount
Available until 31 October 2022. Book 6 months ahead.
https://shop.switzerlandtravelcentre.com/swisstravelpass

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