Change of date for Swiss Travel Pass
A traveler named Mohd Rana has purchased a Swiss Travel Pass for two adults and three children for 8 consecutive days, but mistakenly set the travel dates to start from August 9 instead of August 13. They are seeking advice on changing the date due to this oversight.
- Swiss Travel Passes usually cannot be changed, but you may cancel and reorder for a 15% fee.
- Check your spam folder for replies from HappyRail, as they typically respond within 4 business hours.
- Consider calling HappyRail if you don't receive a response within a day.
AI-generated summary-
Hi..
I purchased online Swiss Travel pass for 2 adults and 3 children for 8 consecutive days. but i forgot to change the date of travel on the form. It is issued from 9th August though I will start travel from 13th August to 20th August.
Can the date be changed. i purchased yesterday only..
I sent email to happyrail but still no response till now.. is there any other way to do it.
thanks
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Hi Mohd rana,
Welcome to MySwissAlps! Sorry to hear about the mistake! No, normally Swiss Travel Passes can’t be changed. At best they can be cancelled (15% fee) and re-ordered. You can check with HappyRail to see what can be done in your specific case though. You’ll find their contact details here: http://www.myswissalps.com/ab outus/partners/happyra il. They normally respond within 4 business hours (CET timezone). Do check your spam folder for their reply. You can also call them if it takes longer than one day or so.
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