[Anagan]

5 May 2022 at 19:18:12 #827095

Hello,

I went on bls website to make buy dummy “fake” tickets: with 2 adults RBOP and Swiss half family card, My child(13) should not pay anything. Website is keep charging me 30chf for my daughter. Am I doing anything wrong? Do i need to put child’s info for RBOP or not? I am confuse. I was told child is free because of swiss half card.Can someone guide on how to solve this and buy passes, please?

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[Anna]

Reply 1 of 7 • 6 May 2022 at 8:26:12 #941496

Hi Anagan,

I answered the same question here: http://www.myswissalps.com/forum/topic/buying-train-ticket-zurich-lucerne-for-13-yrold

If you have a Swiss Family Card, there is no need to purchase a ticket for your child. You don’t even need to key in your child’s details into the system. During ticket inspection, all you need to do is present the Swiss Family Card along with your ticket or regional pass.

If you have further questions, please post them in the above thread so we can keep track of all your questions and concerns in one thread.

Thanks and regards,

Anna

[Anagan]

Reply 2 of 7 • 6 May 2022 at 12:47:37 #941497

Thanks Anna for your reply.

MY mistake. I put question in wrong forum. I usually put in this forum. Someone new person repied so i knew i did something wrong for sure. LOL!

ok i was putting my daughter’s info in it that is why it was charging me. I was not aware or forgot that key detail about not to put child info.

thanks for clearing up my confusion. Booking first train tickets today ! I could not do without this group’s support.

[Anna]

Reply 3 of 7 • 6 May 2022 at 13:19:49 #941498

Hi Anagan,

Yes, it is easy to get confused if you’re not familiar with how train travel works in Switzerland.

You can find practical information about train travel here: http://www.myswissalps.com/train/practical/howtotravel

Let us know is you need further information.

Regards,

Anna

[Anagan]

Reply 4 of 7 • 6 May 2022 at 22:32:48 #941499

Hello,

is point to point tickets refundable?

I see that if I buy rbop and Swiss half card in usd, price comes to $802. But in chf it comes to 720 chf! Big different. My credit card will not charge me international fee anyway so I will buy in chf. I just want all follow travelers to know this.

I saw on forums that happyrail company charges some fee in cancel pass. Is there any other website I can use that doesn’t charge fee.

why I can’t buy regional Bernese pass on sbb.ch website?

[Annika]

Reply 5 of 7 • 7 May 2022 at 4:56:37 #941500

Hi Anagan!

Would you please post follow-up questions at http://www.myswissalps.com/forum/topic/buying-train-ticket-zurich-lucerne-for-13-yrold, as asked by Anna? You have quite some open threads with similar/duplicate questions, which is getting a bit unclear for moderators and forum visitors.

You can just copy and paste the text of your above question to that thread, and we’ll be happy to help you about there!

Thanks for your understanding :-).

[Anagan]

Reply 6 of 7 • 7 May 2022 at 11:57:30 #941501

I copied my question over to link you sent. Thanks

[Anagan]

Reply 7 of 7 • 7 May 2022 at 11:58:42 #941502

I copied my question over to link you sent. Thanks