Prevent double charge of Switzerland city tax

Short summary – read this first

A traveler named Raylau is concerned about being double charged for city tax when checking into a hotel in Switzerland. They discovered that their booking agent added a charge of 3 CHF per person per night for city tax and want to ensure this won't happen again at check-in. They are looking for advice on how to confirm the amount they need to pay.

Key takeaways:
  • Ask your booking agent for a detailed invoice that specifies city tax charges to show at the hotel.
  • Be aware that the city tax is common in Switzerland and is often included in the final bill.
  • If checking into mountain hotels, confirm whether they accept card payments, as some may accept cash only.
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InfoAI-generated summary
  • Anonymous
    Inactive
    83503 posts
    4 June 2019 at 15:18:47 #822027

    I found I charged 3 CHF per person per nite in extra to what is qouted in a hotel booking agent. The agent told that this is the city tax. How can I make sure I will not be double charged for city tax when I check in the hotel?

  • Arno
    Moderator
    15730 posts
    Reply 1 of 7 • 4 June 2019 at 15:44:21 #914161

    Hi Raylau,

    Yes, that sounds like city/tourist tax: http://www.myswissalps.com/ac commodation/touristtax. If you are using an agent for the booking then I assume he/she will get you a detailed invoice that shows what you paid for. You can show that to the hotel staff in case of any doubts.

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    User
    Inactive
    83503 posts
    Reply 2 of 7 • 4 June 2019 at 18:14:36 #914162

    Hi Arno,

    You are right, let me ask for invoice and receipt with breakdown details.

    User
    Inactive
    83503 posts
    Reply 3 of 7 • 4 June 2019 at 18:47:28 #914163

    Just call the agent. They said I can either call them via ip phone or retain any receipt to claim back the additional tax charge. They said invoice is not available

    Arno
    Moderator
    15730 posts
    Reply 4 of 7 • 5 June 2019 at 6:47:35 #914164

    Hi Raylau,

    Hmm, a travel agent should be able to provide a detailed invoice of what you paid for. I would personally be reluctant to pay without a specification. Note that you can easily book hotels yourself, you don’t need an agent for that: http://www.myswissalps.com/ho tels.

    Anyway, do let us know if this leads to any issues. Probably not, tourist tax is common in Switzerland and normally included in the bill.

    User
    Inactive
    83503 posts
    Reply 5 of 7 • 5 June 2019 at 12:56:04 #914165

    Sure! I will check in by end of this month and still plan detail for where to go.

    User
    Inactive
    83503 posts
    Reply 6 of 7 • 9 June 2019 at 8:22:41 #914166

    1) Can we pay the tourist tax through chip based card including in mountain hotels?

    2) Will I get any receipt for that from hotel?

    3) Can I pay the tourist tax advance for the whole day?

    Arno
    Moderator
    15730 posts
    Reply 7 of 7 • 9 June 2019 at 15:44:09 #914167

    Hi Shabu,

    1) This will work in most hotels, but remote mountain hotels and huts may accept cash only.

    2) Yes.

    3) I don’t know, but I suppose you can if you want to.

  • The thread ‘Prevent double charge of Switzerland city tax’ is closed to new replies.

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