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Collecting a sbb ticket outside of switzerland

Short summary – read this first

A traveler is trying to figure out how to buy a ticket from Milan to Interlaken through the SBB website. Since the ticket must be picked up in Switzerland and posting isn't an option, they are looking for advice on where they can collect the ticket in Milan.

Key takeaways:
  • Buy tickets at the Milano Centrale station without pre-booking for immediate travel.
  • Check with the customer center of the Italian Railways for confirmation.
  • For better savings, consider purchasing tickets online via SBB in advance, but remember they must be picked up within Switzerland.
  • Email SBB for clarification about ticket collection options abroad.
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InfoAI-generated summary
  • Anonymous
    Inactive
    83504 posts
    16 April 2010 at 6:45:05 #803779

    We are travelling and are trying to work out how to buy a milan to interlaken ticket from the SBB website to use, as the site says it needs to be picked from a swiss railway station or posted, posting is not an option.

    Does anyone know if we can collect the tickets in Milan and if so where??

    Cheers

  • Arno
    Moderator
    15750 posts
    Reply 1 of 6 • 16 April 2010 at 9:18:22 #831109

    Hi,

    I think the ticket counter at the main rail station in Milan (Milano Centrale) should be able to sell these tickets without pre-booking them first. To be sure, I would suggest to call the customer centre of the Italian Railways.

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    User
    Inactive
    83504 posts
    Reply 2 of 6 • 16 April 2010 at 16:11:48 #831110

    Arno said: Hi,

    I think the ticket counter at the main rail station in Milan (Milano Centrale) should be able to sell these tickets without pre-booking them first. To be sure, I would suggest to call the customer centre of the Italian Railways.”

    Thanks, I think they can be purchased at the time, but there are substantial savings buying from SBB online in advance. Tickets can be purchased online for say Milan to Interlaken, but the tickets need to be picked up within Switzerland. Sorta doesn’t make sense and knowing how effiicent the Swiss are I think I must be missing something obvious.

    Arno
    Moderator
    15750 posts
    Reply 3 of 6 • 16 April 2010 at 17:30:22 #831111

    I don’t know of the option of ordering through the SBB and collecting the order abroad, but you can contact the SBB through e-mail to ask about it. Should you find out, I would appreciate it if you could post it here for other travellers.

    Thanks and have a great trip!

    User
    Inactive
    83504 posts
    Reply 4 of 6 • 16 April 2010 at 20:47:18 #831112

    Will do Arno,

    have sent an email a few days ago but imagine with the volcano and everything they are probably a little busy. M

    User
    Inactive
    83504 posts
    Reply 5 of 6 • 17 April 2010 at 4:14:31 #831113

    Final answer

    We are sorry but it is not possible to print this ticket. You can onlypick up it on a Swiss rail station or post it on your home address.

    If you can not do this you may buy a ticket at Milano till toSwitzerland and from Switzerland to Grindelwald one on a Swiss railstation

    Kind regards

    Swiss Federal Railways

    Arno
    Moderator
    15750 posts
    Reply 6 of 6 • 17 April 2010 at 4:25:59 #831114

    Thanks for posting that!

  • The thread ‘Collecting a sbb ticket outside of switzerland’ is closed to new replies.

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