[Anonymous]

17 August 2023 at 23:54:53 #830545

I purchased a Swiss half fare card and I received a voucher with a QR code. It said to make sure I knew how to redeem it but did not given any instructions. I also wanted to add my half fare card to my SBB mobile app but I do not have a customer Number from Klook, just a Ticket ID. Does anyone know how to redeem the voucher and also how to link it to the SBB app? Much appreciated.

lisa

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[Anna]

Reply 1 of 8 • 18 August 2023 at 5:50:38 #957455

Hi Lisa,

Welcome to MySwissAlps.

When you purchase the Swiss Half Fare Card from Klook online, you will receive an email that has the pass as an e-ticket or in PDF format. There is no need to link the pass to the SBB mobile app. You simply purchase your tickets at the discounted price from the SBB app and present your tickets along with your pass during ticket inspection. You can find more information on how to use the Swiss Half Fare Card here: http://www.myswissalps.com/swisshalffarecard/howtouse

Hope this helps.

Regards,

Anna

[User]

Reply 2 of 8 • 18 August 2023 at 14:03:58 #957456

Thank you so much Anna! I figured out that on the SBB website (not the app) that I could choose the discounted option and it would then offer me the discounted price. I was trying to do it in the app and it wasn’t an option. But, anxiety is alleviated and I appreciate your help figuring this out!

lisa

[User]

Reply 3 of 8 • 19 August 2023 at 17:49:06 #957457

Hi, Lisa, is there any advantage buying 1/2 care or other pass from Klook ? If yes, what’s the website to purchase it ? I will also buy a Bernese Oberland pass

thanks

Fiona

[User]

Reply 4 of 8 • 20 August 2023 at 4:44:47 #957458

Hi Fiona,

Klook is one of many resellers for the Swiss Half Fare Card. In case you needed other purchase options, you can find some here:

http://www.myswissalps.com/swisshalffarecard/price

Kind regards,

Yolanda

[User]

Reply 5 of 8 • 20 August 2023 at 14:42:59 #957459

Klook allowed me to pay via PayPal, which gives me 6 months to pay with any purchase over $100 interest free. That’s the only advantage. When researching the pass on this website (my Swiss alps), they recommended a couple of places that were safe to buy the pass. I downloaded the app, made an account and purchased it. https://www.klook.com is the website.

[User]

Reply 6 of 8 • 20 August 2023 at 23:46:52 #957460

Thank you! So Klook is the safe site to purchase ? I will buy it from Klook

[User]

Reply 7 of 8 • 20 August 2023 at 23:47:36 #957461

Thank you ☺️

[Arno]

Reply 8 of 8 • 21 August 2023 at 5:14:23 #957462

Hi Fiona,

Yes, no worries. Klook is safe, as well as the other websites we’ve listed on the page that Yolanda mentioned.