SBB mobile app registration error
A traveler named Maxie is preparing for a trip to Switzerland in September and is trying to register an account on the SBB mobile app to purchase rail tickets. They're encountering a registration error and want to know if they need a Swiss email or what might be the issue with their current setup.
- Create an account on the SBB website first, then log into the app with that account for a smoother experience.
- Using a Yahoo email address is fine; there's no requirement for a Swiss email when registering.
AI-generated summary-
I’m new to this forum, so I hope this isn’t a dumb question!
I’ve used the SBB mobile app for iPhone on my trip to Switzerland last September, but was never able to register an account, so I could purchase rail tickets, but only look at schedules. I’m returning in September, and trying again to register an acct. No luck. I keep getting a pop up window that says “Registration failed. Input error: Invalid input data. I’m using a yahoo.com email address, a password with small letters,caps and a numeral.
So my question is: Do you have to have a Swiss email or something?
What could I be doing wrong?
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Hello Maxie and welcome to MySwissAlps
When I did this earlier this year I first created an account using the SBB website then used the app to log on to that account. See http://www.sbb.ch/ticketshop/ b2c/register.do?sprache=en
Once I did this I had no problem purchasing tickets (or more specifically class upgrades) via the app.
I used a gmail account so don’t believe SBB would discriminate against yahoo.com.
Thank you, Rockoyster!! Worked like a charm!!!
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