Swiss Travel Pass – did not receive child pass
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Hi,
we we bought a Swiss travel pass for myself my husband and my 4 year old son through the website happyrail.com. While buying the pass I selected the 0-15 year option and the website asked me to fill details like the nationality birth date and passport no of my son. However, the pass they sent us through the email only has myself and my husband’s name. Is it the normal procedure. I have already written to them thrice since yesterday morning and they haven’t responded back. Will my son be able to travel with us? Do I need to get the pass rectified? If yes, what would be the procedure for the same. Our pass is getting activated tomorrow so need urgent help pls.
Thanks,
Isha
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