€10 to 60 discount on all train passes and tickets

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Arno
Arno
11586 posts
expert &
moderator
Aug 8, 2016 - 10:25 AM in reply to Garnet4

Rail Europe confirmed there's a problem and they're looking into it. If they contact us with any updates I will post here.

susanna
susanna
6 posts
new member
Aug 8, 2016 - 1:21 PM

I encountered the same problem at hong kong website (my earlier post refers). So frustrated!!!

Swtsorrow
Swtsorrow
1 post
new member
Aug 9, 2016 - 7:47 AM

I am also having trouble purchasing my rail pass using the promo code. At what time (in which time zone), will the code expire?

Arno
Arno
11586 posts
expert &
moderator
Aug 9, 2016 - 11:18 AM in reply to Swtsorrow

Hi Swtsorrow,

I don't know the expiration time. I do know they're working on it, so I hope they'll extend the promo when it's fixed. I'll post here if there's any news.

Arno
Arno
11586 posts
expert &
moderator
Aug 9, 2016 - 4:47 PM

Rail Europe has fixed this now. They will extend the promo code 9ESS16 for a € 60 discount until August 12, 5 PM CET (note: minimum order value is € 800). The codes for the equivalent in your currency should continue to work too. Promo codes for lower discounts won't be extended, and none of the codes for Hong Kong will be extended as the maximum number of codes has been used up there.

You can now try this at www.raileurope-world.com or one of the other websites mentioned in the very first post of this thread (not Hong Kong). Note that the extended promo is only for the people reporting the problem here, so you won't find it advertised on their website anymore.

Please let me know if you succeeded. Thanks!

Last modified on Oct 27, 2017 - 5:10 PM by Arno
ceciliaggi
ceciliaggi
15 posts
new member
Aug 10, 2016 - 3:00 AM

HI I tried booking but it did not show a reduce in price.

I'm booking my train ticket from Paris to Lucerne for 4 pax.

I would like to buy a 4 day swiss pass. will it be in the same website?

How to see the price reduction?

I'm from singapore

Thank you

chandraks
chandraks
111 posts
active member
Aug 10, 2016 - 3:41 AM in reply to ceciliaggi

Hi Arno, I was able to complete the order for 2 adults 8 day swiss consecutive travel passes and it got processed and order confirmation as well. So when can I print the actual passes ? Ofcourse I did select Print at Home option, so are they going to send the actual passes by email ? If so usually when will they send it ? Thanks

chandraks
chandraks
111 posts
active member
Aug 10, 2016 - 4:04 AM

The site did not accept the code 9ESS16 (for 60 euros), it only accepted 8ESS16 (it took off only 25 euros), is it amount dependent ? Mine was for 2 passes (670-25=645 euros was the total charged).

Arno
Arno
11586 posts
expert &
moderator
Aug 10, 2016 - 7:03 AM in reply to ceciliaggi

Hi ceciliaggi,

You can buy a Swiss Travel Pass from any of the websites listed here. Websites for tickets from Paris are listed here. You can choose whether you buy the pass and the ticket from the same site or not.

Arno
Arno
11586 posts
expert &
moderator
Aug 10, 2016 - 7:05 AM in reply to chandraks

Hi Chandra,

You will receive the passes through e-mail soon. You did not get the € 60 discount because that's for orders from € 800. You're lucky you were still able to get the € 25 discount! That code should have been expired.

chandraks
chandraks
111 posts
active member
Aug 11, 2016 - 12:54 AM in reply to Arno

Thank you Arno for the clarification on the discount calculation. Yes I was lucky atleast to have got the 25, but may be it worked because the webiste was giving issues earlier, they must have extended this one too upto 12th.

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