Aug 30, 2013 - 3:39 AM
My wife & I (from England) have had a lovely time over the last 2 weeks exploring this spectacular country using a 4-day Flexipass.
We only experienced one niggle on these travels, on the Zermatt - Visp line. Our Flexipass had been accepted for travel from Visp to Zermatt, but on the return journey we were told by the ticket inspector, rather officiously, that our tickets were not valid because this was a private train, and he charged us 90 CHF (45 CHF each). The return train was labelled "Glacier Express", but as we traveled on it at about 17:00 hrs I assume it was not actually travelling the 7 hour glacier route. I thought our train from Visp was a different type ( though my wife thinks not).
Looking at the ticket prices for this line (17.50 CHF 1/2 or 35 CHF 1/1 2nd class) I can't make sense of the 45 CHF each that we were charged, and should not the Flexipass have at least given us a reduction?
I also note that the tickets we were sold on the train have the labels: " ZERMATT VISP 2 . KL 1/1 " ....(various numbers).... " INKL . 08.00% MWST / SBB " so was this an SBB train?
Can you clarify these anomolies please?