how to book seats without paper tickets arriving

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31 posts
active member
Jul 5, 2016 - 12:11 AM


my travel date is 23 September till 30 September. I had purchased an 8 day Swiss rail pass with family card for my child and chose the paper version to be print at home.

i received an email confirming my purchase and informing that I would only receive the paper email a few days before my departure. If this is the case, how should I reserve seats for the glacier express and Bernina express? I understand that in order to be seated together we should reserve seats early right?

This is what I received:

"Your order is being processed and will be sent to you by the requested mode of dispatch. Please note that this booking confirmation is not a ticket. We will send out your tickets as soon as possible. During times of high volume we reserve the right to prioritize orders by departure date. In all other cases, we aim to dispatch tickets ordered for postal or courier delivery no later than 2 weeks before the start date of the ticket. In the case of online tickets we will email you the link to print your online tickets no later than 7 days before the start date of your ticket."

pls advise.

Last modified on Jul 5, 2016 - 12:14 AM by msrajey
12343 posts
expert &
Jul 5, 2016 - 5:43 AM

Hi msrajey,

The Glacier Express and Bernina Express indeed require seat reservations. But those are not related to your pass. You can buy them at any time:

If you want to receive your passes earlier, just e-mail them and they will arrange for that. Assuming you have purchased through the Swiss Railways, here's how to contact them.

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