[Removed user]

5 July 2016 at 0:11:34 #809607

Hi,

my travel date is 23 September till 30 September. I had purchased an 8 day Swiss rail pass with family card for my child and chose the paper version to be print at home.

i received an email confirming my purchase and informing that I would only receive the paper email a few days before my departure. If this is the case, how should I reserve seats for the glacier express and Bernina express? I understand that in order to be seated together we should reserve seats early right?

This is what I received:

“Your order is being processed and will be sent to you by the requested mode of dispatch. Please note that this booking confirmation is not a ticket. We will send out your tickets as soon as possible. During times of high volume we reserve the right to prioritize orders by departure date. In all other cases, we aim to dispatch tickets ordered for postal or courier delivery no later than 2 weeks before the start date of the ticket. In the case of online tickets we will email you the link to print your online tickets no later than 7 days before the start date of your ticket.”

pls advise.

Effortlessly learn from the questions and answers in the forum. Receive a daily e-mail with new discussions. Sign up

[Arno]

5 July 2016 at 5:43:14 #853791

Hi msrajey,

The Glacier Express and Bernina Express indeed require seat reservations. But those are not related to your pass. You can buy them at any time:

• myswissalps.com/ glacierexpress/ tickets
• myswissalps.com/ berninaexpress/ tickets

If you want to receive your passes earlier, just e-mail them and they will arrange for that. Assuming you have purchased through the Swiss Railways, here's how to contact them.