Mar 31, 2012 - 12:57 PM
Hi Billcoke!
1. If I enter the same trip and details, there's also the option 'Post' at the end which means that your ticket can be delivered by post. You may have tested the system for a date that's too soon to have your tickets sent to you. If so, try booking for a later date if that's an option (I don't know when you'll be traveling).
2. At the right of the Special Offer you'll find the header 'Conditions and validity'. Here it says that a ticket with the Special Offer rate can't be changed or refunded, which explains why it's cheaper than the Standard Offer.
3. You can fill this out if you have a rail pass for France that would provide discounts on this leg. I assume you don't have any, so just fill out 'None' here. The same question is asked for Switzerland. You could fill out 'GA' in either 1st or 2nd class if you'd have a valid 1st or 2nd class a Swiss rail pass such as the
Swiss Pass or
Swiss Flexi Pass, as the system won't calculate any costs for the Swiss leg of your trip in that case. However, if you'll only be traveling up to Geneva which is right at the French/Swiss border, that isn't relevant and you can fill out 'None' here as well.
4. Thanks for pointing that out. The reservation link for the Bernina Express changes frequently. We've adjusted it, so you should find you way to the reservation system when trying again.
Last modified on Dec 28, 2014 - 4:35 PM by Arno