Jul 30, 2016 - 11:36 PM
in reply to kim11
<<"I think the SBB website also says that you have to have a ticket for the entire route OR an annual pass.">>
The process has always worked for me if I had a Swiss Travel Pass (or equivalent).
That is the same as having a ticket.
Once tried it with my HalbTax, to pick up luggage at Samedan, after I came in from Val Venosta in Austria, on a journey started in Zürich.
And, I agree that it should work., even with a ticket that only starts you on the journey. Would be wise to have some kind of ticket to show them, I suspect.