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Swiss Travel Pass purchase and refund policies


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Angel7105
Angel7105
65 posts
active member
Jul 7, 2022 - 5:44 AM

Hi,

If purchased Swiss travel pass through KLOOK, not utilise at all. Can get back refund ? We travelling in September month, now only 07/07/22 should i buy now ?

Please help.

Angel

Ildiko
Ildiko
2498 posts
top member &
moderator
Jul 7, 2022 - 8:37 AM in reply to Angel7105

Hi Angel,

Klook's cancellation policy is the following according to their website:

  • The success of your refund claim and the time it takes to process your refund are subject to RailEurope's policies
  • Refundable up to one day before 'valid from' date. After this date, if the pass has not been used, you can claim for a refund of up to 85% of its value. If the pass has been used in any way, a refund will not be given.

I recommend the official SBB tourist center, you can buy it there too. Their cancellation policy is: "free cancellation up to 4 working days before the first day of validity". For other resellers please have a look at www.myswissalps.com/swisstravelpass/price.

I hope this helps,

Ildiko

Last modified on Jul 9, 2022 - 8:04 AM by Annika
Angel7105
Angel7105
65 posts
active member
Jul 8, 2022 - 1:55 AM in reply to Ildiko

HI

Thanks.

angel

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