Oct 2, 2016 - 5:00 AM
in reply to Piyush
The best way to get all answer with this promotion is to visit the site raileurope.co.in , a chat messenger is there, click it and ask your queries, a live agent will reply all your queries.
I have also observed that sometime the Chat messenger takes much longer time to appear on the screen. So wait till it appears. some times 2-3 hrs (i do not know why this happens)
Or click on contact us (located on the top center of the site and email all your queries, they reply within 48 hrs.
Remember they have not provided any phone nos, so no way of calling them, they have their office in Mumbai, but they do not entertain anyone in their office. Everything done is online and only online.