Relaxed, slow-paced, 8-day Glacier Express itinerary, based in Brig and Chur 

Annika helped us plan our Switzerland adventure. With her guidance, which included recommendations based on our interests, tutorials on using the SwissTravelPass and the SBB app, etc…; and, with her patience as we flipped and flopped our plans (haha), we had a fantastic trip. I highly recommend downloading the SBB app prior to your trip, practice using it, and even save your train itineraries. This made for seamless movement thru the train stations and Switzerland! Use the website to learn and plan your trip.

Working with Annika was excellent. She responded promptly and thoroughly. I gave her my ideas for my Swiss trip and she wrangled them into a doable plan. She also understood that I needed flexibility for part of my trip so gave me plans that helped me adjust due to weather. No one wants to hike or paraglide in the rain.

We worked with Annika at MySwissAlps to plan our trip. The process was efficient and easy and Annika did a great job of turning our wishlist into a manageable trip, She was very knowledgable about the various regions and towns within them and the details of the hotels. She was able to suggest many options for day trips and excursions during our vacation and we cannot wait to experience the trip this summer. The actual booking process was also very easy, with clear instructions and a user friendly interface. Overall it was a very good experience. Just returned from our trip. Very happy with the itinerary and choice of hotels. We managed to use the trains suggested – was a little hard humping the luggage around stations but we got to see so much more of the country than being driven around. Overall it was a really great trip and My Swiss Alps definitely were a big part of that.

A 5/5 star rating is not really adequate for MySwissAlps because they are a 10 star travel agency! My husband and I had been wanting to visit Switzerland since we were married almost 30 years ago – it literally was on the top of our bucket list for that long. As I began researching traveling Switzerland by rail (hours and hours of research!) I was having a hard time finding an itinerary that matched what we were looking for – staying in smaller villages, off the beaten path, and having access to lots of hiking trails. Somehow after weeks of searching online, I stumbled on MySwissAlps. As I began to read how they help travelers customize their itinerary to their specific wishes, I felt like I had hit the jackpot! I admit I was hesitant to get too excited as I thought a customized itinerary was sure to be WAY more expensive than the pre-planned itineraries on other websites. But I filled out the questionnaire about what I was looking for anyway thinking it didn’t cost anything to at least give them a try. What I experienced from Annika at MySwissAlps from then on was nothing short of outstanding service! I submitted my form one evening and had an email from her when I awoke the next morning! And, that service never wavered as the process continued – the most prompt replies EVERY.SINGLE.TIME! If I had a question or needed info from her, it was only a matter of hours and she was back in touch. For instance, when I was ready to purchase the package she designed for me, I had some difficulty on my end with my credit card being accepted (we discovered it was definitely a problem on my end and not with MySwissAlps or the Switzerland Travel Centre). Annika stuck with me and negotiated with STC to get me back to the original lower package price since costs for hotels, etc are constantly changing. My husband and I were constantly astonished at the customer service. I truly cannot remember an experience EVER when I’ve been more pleased with a company. I could go on and on about every detail that Annika put in our itinerary to make our trip go so smoothly – from maps showing how to walk from the train station to our hotels, to the best places to eat (with different types of cuisine), to out of the mainstream hiking trails, to how to easily manage the train system. And the best part? Our personalized itinerary cost LESS than a pre-planned package that went places we were not interested in! We feel so well taken care of and this company is simply the best if you are looking for a customized itinerary. While it’s still 5 weeks until we travel, my husband and I have already decided if we get to return to Switzerland someday, the one non-negotiable thing will be that we use MySwissAlps again! Thank you Annika for everything you did to make this dream trip not only a reality, but you also took all of our wishes and packaged them into an itinerary that we can’t wait to “unwrap”! You are THE BEST!

Hello Annika, Your trip planning was excellent. My parents, traveled to over 70 countries in their lifetime. Growing up, I joined them on many trips and learned to plan travel for almost all our vacations. Switzerland beckons to be a beautiful place visit, but I must admit, the details of staying in 4 cities (visiting others), was a healthy challenge to navigate. Your, “Trip Planning Help”, offering was invaluable to helping me put many of the hidden details, that someone with your fund of knowledge would have, into our itinerary. Also, being able to ask the questions and get answers to general preparation concerns will help us enjoy your country with more confidence. Again, thank you for your help. Regards, Ron

I purchased a one-week service to help me plan a future trip to Switzerland. I was allowed up to five questions per day, with answers sent to me the next day. The responses were outstanding and will be an enormous aid to help me craft a great trip. The information I received was detailed, practical, and actionable. Very friendly and fun to work with, too. I highly recommend MySwissAlps for anyone considering a self-guided trip to Switzerland.

My wife and I are first-time visitors to Switzerland and honestly had no idea where to begin. Annika was incredibly responsive throughout the entire process – every question we had, she answered quickly and thoroughly. What really impressed us was her attention to detail and how well she understood what we were looking for. She even sent a personal video walking us through our itinerary, which was such a thoughtful touch. We are genuinely excited about this trip and feel completely at ease knowing everything has been taken care of. Definitely recommend MySwissAlps for anyone looking for travel planning

Overall, we had a very good trip. My Swiss Alps could not be held accountable for the 90° plus days that we endured. Train trip to Lacorna was beautiful. We did not go to Bellinzona To see the castle grande, as it was 95° and walking, even a couple blocks produced a drenching sweat. The hotel Maggiore was five star in every way. Luckily, we were able to eat at the restaurant in the hotel as every other one we looked at had no air conditioning or wanted to forgo the cost of closing doors and windows and having air conditioned indoor dining. It would be repetitive to talk about further trains because they were all very good.. The extra space of first class was worth the cost. . In Lucerne the Hotel Schweizerhof was a well earned five star. Their concierge was one of the two best we have ever used. The old town was much like many other old towns in Europe. Again it was 94° so we didn’t walk a whole lot. likewise, the cogwheel train was deleted secondary to heat. We substituted the transport, museum and thoroughly enjoyed it. The food in the hotel restaurant was Michelin quality. The Victoria, hotel and spa in Interlochen was five star. Although still very hot, we did take the funicular and enjoyed the fantastic views. Food in the hotel was outstanding. At this point things began to fall apart. All trains from Brig to Zermatt were canceled due to”natural event” and there was no assurance that they would be open the next day. To put it mildly the hotel ambassador was a 1 star hotel. No air-conditioning and the lowest temperature in our room that night was 84°.Our included meal was a shoe leather pork chop. Of note, was that terrible meal was in the same restaurant that had a 4-5 star menu for patrons coming to eat not getting an included meal. We then improvised and became our own travel agent and moved our next afternoon glacier express to the morning at an additional cost of over Fr.100.The SBB clerk who helped was the best thing in Brig. It was worth it to leave Brig as quickly as possible .There really isn’t anything in Brig. Seeing that there wasn’t going to be any air-conditioning in our hotel at Chur we just continued on to Zurich. My wife took over as travel agent and secured a room at the hotel Marriott in Zurich which was very good. I took over the ground transportation. At this point, I felt very confident in dealing with the train system in Switzerland. We stayed at the.Storchen which was very enjoyable and has a Michelin restaurant. Wonderful meal. Long delays in the hotel due to an inadequate one elevator operation that was used not only by the guests, but room service and housekeeping. What a beautiful city Zürich is, and we enjoyed the beautiful sites and outstanding museums.We stayed our last night in the Radisson Blue at the airport to ease the logistics of navigating the airport. Both incoming and outgoing we were stuck in the terminal, not connected to the main airport. You walk about half an hour or more to get to your gate. I would recommend that anyone leaving fairly early, to stay at one of the hotels at the airport.

I was feeling so overwhelmed in planning 3 weeks in Switzerland and then additional time in Austria. This forum had so many friendly answers to my questions plus more. I couldn’t have done it with out your support. We are leaving Zurich for Austria tomorrow morning after 3 full weeks in Switzerland that were THE BEST!! thank you!

I want to compliment Annika of MySwissAlps.com for her direction, help, advice and referrals for planning our trip to Switzerland in August. Her experience is invaluable. She literally took charge of the planning and booking experience once she understood my schedule and wishlist for touring Switzerland. She made the booking process seamless with her travel partners SwissTravelCenter and I really appreciate the online support her company gives. I highly recommend MySwissAlps.com for booking your next Switzerland trip!

Dear Annika, Thank you so much for the effort and care you put into planning our vacation to Switzerland. The hotels were great, and the logistics were flawlessly executed. Thanks to your expertise, we were able to completely relax and make amazing memories. Truly appreciate your excellent service!

Arno was a huge help in planning my recent epic trip to Switzerland. I used both the itinerary and trip-planning services, which proved helpful both before and during the trip! I had an itinerary that he reviewed, and from that I was able to streamline the travel time. He filled in the “holes” and provided recommendations for walking tours, parking, restaurants, and sites. During my trip, he promptly responded to daily emails that I sent asking for last-minute suggestions due to changes in the itinerary. Once again, that was helpful and saved me time from having to research these things online. The trip was everything I hoped it would be and more. I would highly recommend Arno’s services!

I had a truly wonderful experience working with Annika at MySwissAlps for planning our family vacation to Switzerland this August. From the very first email, her thoughtful approach and warm personal touch stood out — her personalized video walking us through the trip plan was such a nice surprise! Over many weeks, Annika patiently answered every one of my questions, truly taking the time to understand what our family was looking for. The detailed travel plan she created perfectly balances fun activities for our college-age kids (zip lines, toboggan runs, mountain coasters, scenic train rides) with quieter moments to soak in Swiss scenery. She also went the extra mile to arrange a flexible pay option that gave us the peace of mind to finalize the booking. Her responses are always prompt, helpful, and full of useful details. I simply cannot recommend Annika and MySwissAlps highly enough.

MySwissAlps did a wonderful job of planning our train and hotel itinerary through the Alps. It took the stress away of the detailed planning needed for the trip. Her suggestions for outings, restaurants, and shopping look spot on. We can’t wait for our adventure. Thank you, Annika!

MySwissAlps and especially Annika have been fantastic throughout the entire trip planning process. Annika is knowledgeable, professional and incredibly responsive. She has taken all our interests and preferences into consideration in developing a very personalized and detailed travel plan. We’re very grateful for her thoughtful guidance and excited for our summer trip to Switzerland.

I highly recommend MySwissAlps.com for anyone planning a trip to Switzerland! I contacted them just 20 days before my departure, which felt like very short notice, but Annika responded quickly and professionally. In just a few days of mail exchanges, she put together a detailed, customized travel plan that perfectly matched my preferences and interests. She efficiently arranged the entire travel package through their trusted partner and made sure everything was booked and confirmed smoothly. Annika was incredibly helpful—she answered all my questions patiently both before and after the booking, providing clear guidance and reassurance every step of the way. Thanks to their expertise and fast service, my Swiss adventure planning was stress-free and absolutely amazing, even though the tight time frame. If you’re looking for personalized, reliable help with Switzerland itineraries, hotels, trains, or full packages, MySwissAlps is the way to go. Thank you, Annika and the team! 28 páginas web

Annika took the time to find out what kinds of things we wanted to do, how much time we had to spend, what our budget was and delivered above expectations in every area! I would highly recommend the services of MySwissAlps.com

So much information! Great resources for planning our adventure! The professionally written articles are great in themselves, but the icing on the cake is the great responsiveness to questions; there is so much information that they freely provide with advice, links, etc no matter the itinerary, budget, or interests. I received a quote that was not in my budget, and they were happy to suggest I book my trip on my own and provided personalized resources, with no pressure to increase my budget or attempts to pressure me into using their paid service. It is not working out for this trip, but when I make a return trip I’ll definitely consider using them again.

Having subscribed to the MySwiwwAlps website since a previous trip to Switzerland, I found a wealth of useful information there. Wanting to return to Switzerland this year, I naturally checked the site and saw the new “Plan + Package” option. I decided to give it a try and I’m so glad I did. The process was very simple and everything went smoothly. Annika was very attentive, responsive, and gave us lots of great advice. Thank you, Annika!

We really appreciate the step by step, attentive approach, prompt responses, and friendly advice for our trip regarding stays and activities along the way. Going through the travel agent with Annika was easy and Annika’s assistance has given us more confidence in our plan. I hope to add an update after our adventure next year.

These folks took time out of their day to provide a ton of valuable resources, links, and just overall solid suggestions to make our trip less stressful. Their knowledge and level of service is unmatched. I highly recommend anyone who’s thinking of a trip to Switzerland, start here.

We are planning a family trip summer of ’26, and Annika has been an amazing help with offering her knowledge and guidance!!! Excellent company and good people!

MySwissAlps did an amazing job planning our trip. We were in Switzerland for 11 days and we covered alot of ground in that time. Arno and his team did an excellent job giving pointers and guiding us on how much time we should spend at each location. They arranged our hotels to be very convenient to the train stations. All of the hotels were clean and welcoming with friendly hosts. Most had restaurants that were fantastic. Most all of the complimentary breakfasts were much more than just a cold continental breakfast. Also, the Swiss rail pass that Arno booked for us exceeded our expectations. It is well worth the money and provides so much freedom. We couldn’t be happier with our vacation and will definitely use MySwissAlps travel group again!