We value your and our privacy. We may have your data in case you create an account with us, contact us, or provide data to us in any other way. We will not sell your data or abuse it. We will not share your data with other parties, but exceptions may apply when:
- you explicitly contact another party via us (e.g. submit a request for a custom made holiday package). Your data will be shared with the other party so that they can contact you;
- you contact us about an issue with one of our partners. In such an event, we may need to forward your data to our partner, for example if your purchased a rail pass from our partner and have a question about your order;
- we offer our content on other websites such as social media websites. In such a case we may use re-targeting technology to display our content to our website visitors/account owners who are visiting those platforms as well. Only a limited set of non-personally identifiable and non-sensitive user data will be used to accomplish this. Data will be used for this functionality only. Enabling the Do Not Track setting in your browser may prevent re-targeting, but this depends on each platform (see "Cookies set by others" for more options).
We can help you better to prepare for your holidays if you create an account with us. A limited set of data will be stored in your account. This excludes payment and bank data, for example, as we do not sell anything. Your country of residence will be stored as that's useful to answer your questions and show you relevant information on our pages, e.g. about local travel agencies. We store your e-mail address to keep you informed about Switzerland (only on request) and to get in touch if needed.
Your data may be stored in one or more places. For example: your account data is stored in the database on the web server of our hosting provider. E-mail is stored on the servers of our e-mail client service, but not on our local computers. Data is also stored in backups.
We take the EU General Data Protection Regulation (GDPR) seriously. We have taken precautions to store your data in as few places as possible, and we do so as safely as possible. We have firewalls, virus scanners and SSL connections in place to protect your data. We delete submitted form data when we no longer need it.
There are several things you can do yourself to protect your data: you can access and change the data in your account through your account page, or even delete your account. We recommend you to pick a password someone else can't guess, and to log off when you are done on our website.
We do not send you any e-mail unless you are interested in our messages. Details can be found here.