[Arno]

18 April 2019 at 18:16:15 #803691

Hello everyone,

To get your questions answered quickly, please take a minute to read the below frequently asked questions and answers.

Which rail pass is best for me?

• The majority of travelers buys a Swiss Travel Pass or Swiss Half Fare Card. To be 100% sure, you first need to have a complete itinerary. You can then compare passes and find out which is the cheapest option in your specific case.

What is included in my rail pass?

• All of our pass pages have a validity section which explains what’s covered for free and what’s discounted with your pass. For the Swiss Travel Pass you’ll find it here: http://www.myswissalps.com/swisstravelpass/validity.

Where should I buy my rail pass?

• In most cases it is best to buy your pass online, get it delivered via e-mail, and store it on your mobile phone or print it at home. That’s convenient and safe, and it saves time as you can skip the queue and board your first train straight away. Each of our pass pages offers a list of trusted retailers. For the Swiss Travel Pass you’ll find it here: http://www.myswissalps.com/swisstravelpass/price. More about where to buy passes is explained here: http://www.myswissalps.com/train/ticketspasses/practical/wheretobuy.

How do I find ticket prices for cable cars and mountain trains?

• Our timetable page explains how to find ticket prices. If it does not show the price you are looking for, then all of our mountain pages offer links to price lists, like here under “More information” on the Jungfraujoch page: http://www.myswissalps.com/jungfraujoch/tickets.

How do I book trains in Switzerland?

• You don’t need to book trains within Switzerland. You can board any train you like, as long as you hold a valid pass or ticket. Seat reservations are not necessary, except for a few panoramic trains.

How do I book trains from France, Italy, Germany or Austria to Switzerland?

• Please find our tips here: http://www.myswissalps.com/travel/toswitzerland/train/tickets.

I purchased a rail pass: where can I ask questions about my order?

• Please note that we do not sell passes (or anything else). You will need to check with the company you purchased from. It is very likely one of the companies in our lists of trusted retailers, like here for the Swiss Travel Pass: http://www.myswissalps.com/swisstravelpass/price. Before you contact them, please check your e-mail spam folder: digital passes or other information concerning your purchase may have ended up there.

What time does my train leave and how long does the trip take?

• Please enter your point of departure and arrival in the timetable.

I only have a few minutes to connect between trains, will that work?

• No problem, changing trains in minutes is part of the efficient transport system. Our timetable page explains this in more detail.

Will my train or cable car operate on the day I plan to be there?

• You can check the timetable for that. Also, all of our pages about panoramic trains and cable cars explain about the dates of operation in the route section of the page. Like here for the Glacier Express: http://www.myswissalps.com/glacierexpress/gettingthere.

Should I travel by train or rent a car?

• Trains and other public transport are the best way to explore Switzerland. It is safe, convenient and eco-friendly. Only in rare cases we recommend to travel by car. Please find details here: http://www.myswissalps.com/carversustrain.

How do I find the answer to other questions?

• MySwissAlps offers much more than the forum. Please use the search box and the menu in the top of the website to find all our tips about planning a trip to Switzerland.

Do you have any questions left?

You are welcome to submit a post about traveling in Switzerland here: http://www.myswissalps.com/forum/rail. We’ll be glad to help you out. Before posting, please read our forum rules if you are new to the MySwissAlps forum: http://www.myswissalps.com/forum/rules.

You’ll find more frequently asked questions here: https://www.myswissalps.com/forum/topic/plea se-read-these-faqs-before-you-post-1.