How to get customer ID with Swiss Travel Pass
Bhalke2008 has bought an 8-day consecutive Swiss Travel Pass and received a voucher via email. They are confused about registering and finding a customer ID for seat reservations, but are unsure how to proceed as Klook isn't providing clear answers.
- You don't need to register or have a customer ID to use the Swiss Travel Pass.
- The voucher you received can be exchanged for the actual Swiss Travel Pass at any staffed Swiss train station.
- Seat reservations are generally not needed in Switzerland, making it easier to travel spontaneously.
- For specific trains, check the links shared by others to reserve seats, as some require it.
AI-generated summary-
I have purchased 8 days consecutive rail pass from klook.com. I have reached pass in the form of a voucher on mail . While doing registration at sbb and for reserving seat at train it’s asking for customer id . There is no such customer id on the mail voucher. Klook is not giving any answer for this . Pl help
-
Hi Bhalke2008,
Thanks for joining MySwissAlps! You don’t need to register and you don’t need a customer ID. Normally you would receive the Swiss Travel Pass as a PDF document that you can print at home. If it’s actually a voucher, it should explain that you can exchange that for a Swiss Travel Pass, probably at any staffed Swiss train station. Please find all Swiss Travel Pass information here: http://www.myswissalps.com/sw isstravelpass.
You don’t need seat reservations either, except from a few tourist trains. Even in those cases you don’t need a customer ID. Please see http://www.myswissalps.com/tr ain/reservations.
Note that SBB is a website geared to Swiss residents. You may see references to SwissPass, which is mainly for residents and does not apply to you: http://www.myswissalps.com/tr ain/ticketspasses/prac tical/swisspass. You can look for train schedules on their website though. You’ll find that explained here: http://www.myswissalps.com/ti metable.
Bhalke bhai,
No need to worry about seat reservation. Just having the pass is enough. Swiss isn’t as crowded as Indian Railways and we need not worry for confirmed/RAC/Waiting ticket. Enjoy…!!
Thank you very much for your help . I am trying to reserve seat in GE from chur to zermatt but it’s not taking the names and showing error . If someone provide a link from where I can book it .
Attachments:
Hi Bhalke2008,
You’ll find various booking links here: http://www.myswissalps.com/gl acierexpress/tickets.
- The thread ‘How to get customer ID with Swiss Travel Pass’ is closed to new replies.
