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New MySwissAlps website coming soon

Short summary – read this first

A traveler named Arno announced that the MySwissAlps website will undergo maintenance for a few days due to an upgrade. He mentioned that posting on the forum will be temporarily unavailable and encouraged users to log in if they haven't done so in over three years to avoid losing their accounts. Users expressed excitement about the update and shared their experiences with accessibility issues.

Key takeaways:
  • Be aware that the MySwissAlps website will be down for maintenance; posting will be limited during this time.
  • If you haven't logged in for three or more years, do it now to ensure your account is migrated.
  • If you encounter any access issues, be patient as they may be related to the upgrades.
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InfoAI-generated summary. Details may be outdated. Check with our travel experts to be 100% sure.
  • Arno
    Moderator
    15774 posts
    22 November 2023 at 14:25:52 #831024

    Hi MySwissAlps members,

    I’m happy to announce that a new version of our website will be launched next week. To facilitate this update, the website will be undergoing maintenance for at least a few days. During this period, posting on the forum and other functionalities will be temporarily unavailable. The troubleshooting process may extend beyond the initial few days.

    We’ll try to complete the update as quickly as possible. Once it’s complete, I will provide more details about the new website.

    Thank you for your patience and understanding. We look forward to bringing you an improved experience.

    Talk to you soon!

    Arno

    PS: if you have a user account but haven’t logged in for 3 or more years, please do so now. Inactive accounts will not be moved to the new website. We have e-mailed all account holders twice about this, so this is just in case you missed that 🙂

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  • pkerr
    Participant
    270 posts
    Reply 1 of 6 • 23 November 2023 at 19:23:35 #959350

    Nice!! Looking forward to it!

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    Mark
    Participant
    880 posts
    Reply 2 of 6 • 24 November 2023 at 13:45:37 #959351

    I love early Christmas presents. Hope you had a nice thanksgiving.

    Danielsan
    Participant
    745 posts
    Reply 3 of 6 • 25 November 2023 at 6:41:30 #959352

    Hi Arno,

    Is this why I have had problems logging on?

    Regards,

    Danielsan

    Arno
    Moderator
    15774 posts
    Reply 4 of 6 • 25 November 2023 at 7:48:16 #959353

    Hi Danielsan,

    No, this was a separate issue. Some users in the eastern United States were not able to access the website, but it looks like that’s solved now.

    🇨🇭 The official SBB tourist webshop
    ✓ Discounts for passholders ✓ Instant mobile e-Ticket ✓ Free cancellation option
    🎁 Promotion: Up to CHF 200 cashback on your passes! See details ►
    Swiss Travel Pass Unlimited travel

    Swiss Travel Pass

    Unlimited train, bus, & boat travel across Switzerland.

    Mountain excursions With discounts

    Mountain excursions

    Official e-Tickets with pass holder discounts. Skip the ticket counter.

    Regional passes Unlimited travel

    Regional passes

    Unlimited travel in the Berner Oberland, Jungfrau Region or Lucerne Region.

    Danielsan
    Participant
    745 posts
    Reply 5 of 6 • 25 November 2023 at 21:01:19 #959354

    Hi Arno,

    Thanks for clearing that up, as I wasn’t able to even access the sight until yesterday after a few days. I was getting worried I had done something wrong, but I still kept getting emails. Was very weird. Thanks again.

    Regards,

    Danielsan

    Arno
    Moderator
    15774 posts
    Reply 6 of 6 • 29 November 2023 at 18:52:06 #966331

    The website is ready now. Here’s my update: https://www.myswissalps.com/community/thread/new-myswissalps-website-is-ready-for-you/

  • The thread ‘New MySwissAlps website coming soon’ is closed to new replies.

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