Jun 19, 2018 - 4:02 PM
in reply to Deepti
Hello Deepti: I spent many weeks trying to sort out train travel from Zermatt to Lucca, Italy, and yes it can be done. I have the tickets on my desk as I write!! We are arriving Geneva and will then take the train to Zermatt. This route is Geneva to Visp, and then on to Zermatt. After our stay in Zermatt we will go to Firenze as I will describe here.
I don't know where you are (I am in California), but our phone number for RailEurope is 1-800-622-8660. There are a few prompts to go through and you may be offered a call-back from them, which you can rely on. These people were SUPERB!.Everything I needed to know about train travel from Zermatt through Italy to Lucca was clearly explained. I knew the Swiss Half Fare Card (HFC) would be the best for my wife and I, but the customer service person wanted to go check our travel plans to make sure the HFC was worth it (it was NOT for train travel, but when we factored in the lifts and cable cars, it was....by 30 CHF).
From Zermatt you go to Brig, then to Milano Centrale, then to Firenze on the Frecciarossa (the fast 'Red Arrow'). Our itinerary has us leaving Zermatt at approx. 8:15 am, and arriving Firenze SMN (Santa Maria Novella stazione) at approx 2pm.
We purchased the HFC on line, and were able to purchase our train tickets while on the phone with the customer rep. The spreadsheet for passes and modes of travel can be a bit daunting; speaking with someone who was a good listener and who (amazingly) really wanted to make sure we got just what we needed was a huge relief. Everything was mailed to us in 2 days, with no charge for postage. If your children are young, they may be able to travel free of charge on certain routes/modes of travel. Happy Rail was the source for our HFC; it was the least expensive of all, and I was able to print it from home within 30 minutes of placing the order. FYI, our train travel as described (Geneva to Zermatt, then Zermatt to Firenze) cost approx. 338 USD for 2 adults. The HFC was valid for Swiss travel, but it does not reduce any travel cost in Italy. If we were not going to use the lifts/trams, the HFC would not have helped, but since we are hiking a lot, we came out ahead (enough for 2 beers, which we richly deserve).
So....that's my .02 re: travel from Switzerland to Italy. I hope you have a good trip!