72625 posts
You must choose a start date when you purchase the pass. You can start travelling on the same date. So for example if you plan to travel on the 14th you can do that. If and when a ticket inspection takes place on the train they will check your code with their scanner.
17 posts
Any thoughts on Happy Rails?
15484 posts
Hi MichiMary,
Any web shop listed on our page http://www.myswissalps.com/swisstravelpass/price is fine, including HappyRail. Since this is a last minute purchase I’d recommend the official tourist web shop of the Swiss federal railways at https://shop.switzerlandtravelcentre.com/#/en/product/swissPass. You’ll receive your pass within minutes.
17 posts
The website you suggest looks like it may be a little cheaper than the office SBB website–unless there are additional fees added at checkout??
What happens if we purchase this online now but there is a flight delay or cancellation? Hopefully not but don’t want to risk losing that amount of money if there is a last minute travel problem.
15484 posts
Hi again MichiMary,
Online ordering is an easy quick process; you can even do it after landing. There are no additional fees unless you pick the option to pay nothing at all for a full cancellation (see the site for details). But you don’t need that if you order only when you can travel for sure.
17 posts
Thank you for all your help but I need a little more please! We landed in Zurich this AM and I was going to buy the tickets from the web site you suggested. It defaults to free print at home which may not be so easy for me now. If I choose that option, will I get a digital copy as well if I cannot print it before we take the first train. May be able to print when we get to our hotel in Wengen but obviously need it before that!
72625 posts
Hi there,
no need to print it. You will receive a PDF file, that PDF file has a code that train staff can scan from your smartphone. Set your screen brightness to the maximum. You can buy the Swiss Travel Pass here: http://www.myswissalps.com/swisstravelpass/price
You can still ask your hotel in Wengen to print it, so you have a paper copy for safety reasons.
Enjoy your holiday!
Ildiko
17 posts
I bought the tickets as suggested for 6 day passes for 2 adults for 718 CHF. The pdf only has my name with no indication that it is for 2 people so I am worried.
15484 posts
Hi MichiMary,
There should be 1 pass with the traveler’s name and QR code per person. So you should somehow have 2 files, or 1 file consisting of 2 parts, each with a name and QR code. Are you sure there’s no 2nd page to the pdf you received? And didn’t another pdf arrive on your e-mail address or in your spam folder?
If you really can’t find the other traveler’s pass, it’s best to contact the reseller directly. Assuming that’s Switzerland Travel Centre, can contact them as described here: http://www.myswissalps.com/aboutus/partners/sbb. If you e-mail them, please make sure you include all info mentioned on that page. You can forward your e-mail to us, so we can keep an eye on this issue.
I hope the 2nd pass quickly turns up. Good luck and keep us posted if you want!
17 posts
So sorry! There were 2 files. We made it to Wengen with no problems. Only asked for our passes one time but everything worked perfectly. Thank you so much for all of your gracious help. I could not have done this without you!