Seat reservations on Swiss panoramic trains issues
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Removed userParticipant72625 posts8 April 2019 at 3:05:45 #820839
I just bought a 3 day Swiss Travel Pass, but what ever site I try to use (SBB, this site, raileurope, Bernina Express) purchase just a SEAT RESERVATION wants me to buy a ticket as well.
HELP!
Bob F
Carlsbad, CA USA
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rockoysterParticipant8889 posts8 April 2019 at 3:11:46 #908720
Hello Swellguy and Welcome to MySwissAlps.
Make reservations at shop.rhb.ch/en/catalog /product/view/id/18 (if that’s the Panoramic Express you mean). Once you have selected the journey and your preferred seating the next screen will ask you to fill in passenger details. As part of that process you should see a box to enter the reduction/deduction you are claiming. One of the choices is Swiss Travel Pass. Choose that and you will pay for seat reservation only.
Removed userParticipant72625 posts8 April 2019 at 4:41:07 #908721I thought I had aleady tried that and they would not offer an option for the Swiss Travel Pass as a discount off the price of the ticket plus seat reservation fee, but I will try it again as you suggest.
Meanwhile, is it safe to assume that when train car and bus seating positions are shown that the vehicle is facing left to right–ie, the front of the train or bus is to the left and the rear is to the right of the diagram?
thanks,
Removed userParticipant72625 posts8 April 2019 at 4:46:36 #908722OK, the Drop Down menu now does show the Swill Travel Pass, but when selecting a seat on the Bernina Express bus from Lugano to Tirano, the seats numbers go from the 70’s on the left to the teens on the right–that seems odd if the bus is facing to the left–there is no way to tell which is the front and the rear of the bus–I found the same to be true when I selected seats on trains.
What am I missing?
rockoysterParticipant8889 posts8 April 2019 at 4:56:16 #908723I don’t think RHB guarantee the driection of travel. My experience with bookings at shop.rhb.ch/en/catalog /product/view/id/18 is that the seats at the top of the seating plan are on the right heading south. Not sure if that helps or guarantees anything.
The location of the driver’s seat on the plan for the bus is something of a giveaway as to the direction of travel. Get the two front seats on the right of the bus if you can and are adventurous. 😉
Removed userParticipant72625 posts8 April 2019 at 5:10:10 #908724IIt is not working–I have tried to input the Bernina Express from Tirano to Filisur or Chur, the Glacier Express from FDavos or Filisur to Brig and i get the same limited options I was getting when I first posted for help: either No Discount or Half Fare–no mention of Swiss Travel Pass anymore–very frustrating!!!
rockoysterParticipant8889 posts8 April 2019 at 5:42:16 #908725What date are you looking at? Looks perfectly OK to me for a random date (in June and May) for Tirano to Chur and Tirano to Filisur. You are using this link – shop. rhb. ch/en/catalog /product/view/id/18?
rockoysterParticipant8889 posts8 April 2019 at 5:44:06 #908726The Glacier Express runs from St Mortiz or Filisur or Chur to Brig or Zermatt and you make reservations for that at shop.glacierexpress.ch /gex_en/specials/daytr ips/glacier-express.
Removed userParticipant72625 posts8 April 2019 at 8:01:09 #908727Hi Bob,
Hope things are developing in your favour and are not getting too frustrating.
Have you checked the purchase options for reservations here:
– http://www.myswissalps.com/gl acierexpress/packages
– http://www.myswissalps.com/be rninaexpress/packagesWe’re here to support you.
Best,
StephRemoved userParticipant72625 posts8 April 2019 at 12:40:36 #908728Thanks for your suggestions!
I now have been able to get seat reservations on the Bernina and Glacier Expresses–have only one more to buy on the Gotthard Express–waiting to hear back from sbb re how to do it.
Removed userParticipant72625 posts8 April 2019 at 12:42:25 #908729Yes I have, but I was not able to figure out how to just buy seat reservations. I am doing my one trip planning and have a very tight schedule, so I cannot really use your services this time.
rockoysterParticipant8889 posts8 April 2019 at 21:19:46 #908730Hi Bob,
Good oh!
The easiest way to make reservations (which for some reason SBB term a supplement on the Gotthard) is at bit.ly/2HHB2Ev.
I don’t know which way you are heading but the route is Flüelen to Lugano (or vice verse) via Göschenen. If you enter departure time of 14:10 from Flüelen or 9:22 from Lugano you’ll get the right train. N.B. The Gotthard is 1st Class only so if your STP is 2nd Class you’ll need a class upgrade.
Reservations on the boat leg are not possible. 1st Class gets you access to the top deck and dining room. You can upgrade onboard.
For a more complicated story see http://www.sbb.ch/en/leisure-holidays/ideas/offer.h tml/zuege/gotthard-panorama-express
Removed userParticipant72625 posts8 April 2019 at 22:28:17 #908731Unfortunately, when I was finally able to connect with GOTTHARD PANARAMA EXPRESS or whatever they call themselves, there were NO seats left for THU, 5/23 although there were seats on all the other days. That is the only day I was trying to work it in, so will have to adjust my travel plans from Montreux to Lugano that day–so disappointing! Maybe if I had been able to connect with their websites earlier, but it is what it is!
I am not even sure what wound up working for me, as I kept going back and forth to various websites
But thanks for the “support” anyway.
rockoysterParticipant8889 posts8 April 2019 at 22:35:04 #908732Your “welcome”.
You can follow the exact same route on regular trains if you want to stick to your preferred date. The scenery is just the same.
– http://www.myswissalps.com/go tthardpanoramaexpressrockoysterParticipant8889 posts9 April 2019 at 4:29:18 #908733For what it’s worth Bob I followed the instructions I provided at bit.ly/2I6nYbx and found there were seats available on 23 May.
I wonder who you are referring to in your “Unfortunately, when I was finally able to connect with GOTTHARD PANARAMA EXPRESS or whatever they call themselves“?
ArnoModerator15484 posts9 April 2019 at 10:43:59 #908734Hi Bob,
You can try and get the seat reservation here: https://www.happyrail. com/en/pass/europe/swi tzerland/passholder-fares-gotthard-panorama-express. Or take the same boat and a normal train as Rockoyster says. The views will be the same, the train a little less luxurious but perfectly fine.
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