[Anonymous]

16 October 2019 at 6:09:35 #824220

Hi,

ive accidentally fill in the wrong gender when purchasing Swiss travel pass. All other informations (passport, name, date of birth) are correct.

Do I need to cancel (Klook charge 15% admin fee) and re-book?

Thans!!

[Arno]

Reply 1 of 6 • 16 October 2019 at 6:19:36 #923776

Hi Jiayinnn24,

Personally I’d take the risk, as I don’t think railway officials would want start a discussion about which gender you really are. Quite a sensitive topic these days. Having said that, officially all information on the pass must match the passport.

[User]

Reply 2 of 6 • 16 October 2019 at 10:45:14 #923777

Thank you so much for the reply! Decided to take the risk.

Any idea if I can make amendments after the starting date of the Swiss travel pass/ at the train station itself?

[Annika]

Reply 3 of 6 • 16 October 2019 at 12:45:36 #923778

Hoi Jiayinn24,

Normally you can’t adjust anything once you’ve purchased the pass. I order to do so, you should contact your retailer and find out if they can change anything. Quite often, the only option would be to cancel your pass (for which a cancellation fee will apply, as you’ve already found out) and buy a new one.

[rockoyster]

Reply 4 of 6 • 16 October 2019 at 18:05:31 #923779

Arno,

I would rank this as one of the all-time best responses I have read on this forum! 😎

[Arno]

Reply 5 of 6 • 16 October 2019 at 18:20:05 #923780

Thanks Rockoyster 🙂

[User]

Reply 6 of 6 • 16 October 2019 at 20:14:00 #923781

All true. However, just as “nothing is simple,” also, nothing is perfect.

I wonder if it would be worth mentioning that holder of a second class Swiss Travel Pass can purchase (at the station, or, in the past (at least) , could do so on the train) an upgrade to first class for a particular journey or segment of a journey.

😉

Slowpoke