Glacier Express reservation

Anonymous · 2023-02-10T04:38:25+01:00

Hello,For my travel on May 2023, I've reserved 3 seats from Zermatt to St.Moritz at Glacier express. Post payment I received the order number over mail with the total amount paid. But, have not received any communication detailing date of travel, source, destination, ticket number, passenger names etc. Is there a way to retrieve all these information. Already sent a mail to info@glacierexpress .ch but yet to receive a response.Thanks,

Short summary – read this first

A traveler is planning a trip in May 2023 and has booked three seats on the Glacier Express from Zermatt to St. Moritz. They are looking for their travel information, as they haven't received a confirmation email with the travel details after their payment.

Key takeaways:

Check your spam folder for the reservation email as it might have ended up there.
Be patient while waiting for a response from Glacier Express, as it can take some time.

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AI-generated summary

Anonymous
Inactive

83503 posts

10 February 2023 at 4:38:25 #829046

Hello,

For my travel on May 2023, I’ve reserved 3 seats from Zermatt to St.Moritz at Glacier express. Post payment I received the order number over mail with the total amount paid. But, have not received any communication detailing date of travel, source, destination, ticket number, passenger names etc. Is there a way to retrieve all these information. Already sent a mail to info@glacierexpress .ch but yet to receive a response.

Thanks,

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Anna
Moderator

7729 posts

Reply 1 of 2 • 10 February 2023 at 10:43:16 #950760

Hi Jdlahiri,

In most cases, reservation confirmation will be emailed instantly. Please check your spam box. Sometimes mails end up there.

Also, it might take some time to get a response from Glacier Express. Let us know if you need further assistance.

Regards,

Anna

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User
Inactive

83503 posts

Reply 2 of 2 • 10 February 2023 at 11:23:43 #950761

Thanks Anna. Had some issue with the attachment. I can see the details now. Thanks again.

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