Why is booking early important?
The Glacier Express train between St. Moritz and Zurich is immensely popular. Seats can get booked out quickly. It’s especially important to book as early as possible if:
- you want to travel in the Excellence Class. Only one train a day with an Excellence Class coach operates in each direction. And there are just 20 seats in an Excellence Class coach.
- you’re traveling with a group and want to be seated together.
- you’re traveling in high season. This is mostly from mid-December to February, and from June to September.
But in other scenarios too, seats for your preferred class and date may get booked out quickly. So how to avoid disappointment, and how to secure your seats in time?
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1. Book a Glacier Express travel package more than 3 months ahead
Instead of booking seats, tickets, and accommodation separately, you can get a Glacier Express package. Or let Arno and me make you a personalized itinerary, plus a matching package, that includes the Glacier Express. Packages contain everything you need for the ride (including reservations), as well as hotels in Zermatt and St. Moritz.
The tour operators offering such packages can:
- book your seats before the general public can;
- seat all group members together (which can be a hassle if you travel with more than 4 people);
- offer a travel package with train seats and hotels combined: you won’t end up with hotel bookings and no train seats, for example.
2. Book your seats 93 days in advance
If you don’t get a package, you can reserve your Glacier Express seats yourself. You can do so from 3 months before your travel date, or 93 days to be exact. Bookings in the Glacier Express webshop usually open up at 01:00 (Central European Standard Time / GMT + 1).
In many cases, not all 2nd or 1st class seats for one travel day get fully booked within hours. On most days, there are multiple Glacier Express trains in both directions, and each train contains about 162 to 210 seats.
But if you don’t want to take any risks, regardless of the class or your travel party, here’s what I recommend: count 93 days back from the date on which you want to ride the Glacier Express. Then arrange for your bookings on the first possible day (maybe even at midnight in Switzerland) or shortly after.
3. Try alternatives on the same travel date
Check other trains
There are usually several trains a day in both directions:
- On most days of the winter season, there are two Glacier Express trains in each direction.
- In summer, two trains operate on the entire route, plus two additional ones that service a large part of the route. One heads-up for the additional trains that run in the late afternoon and early evening: check sunset times for your date, as part of the trip might be in the dark.
Arno has listed all of your options in the timetable section of our extensive Glacier Express guide. The main point: if your preferred train is full, see if there’s room left in another one on that same day.
Check another class
Also, you can check if seats are available in another travel class of your preferred train. Don’t assume that all seats in another class are fully booked: the reservation system may show those as “not available”, but that’s because it may only display empty seats for the class you’ve selected. So switch between 1st and 2nd class (or even Excellence Class) to see all the options.
Choose another start or end station to avoid “short route” reservation limitations
Reservations are available for many parts of the Glacier Express route, but not all. Some shorter segments, like Brig to Zermatt, might not offer reservations. This depends on the section, the train, and the travel date you choose.
So if you can’t find seats for your specific segment, try entering a different start or end station to extend the journey. The price is the same for all distances. So you won’t lose money if you reserve a longer section and travel only part of it.
Find a full breakdown of fares in the price section of our Glacier Express info.
4. Try again closer to your travel date: 27 days & shortly in advance
27 days before your travel date: group seats may be released for individual travelers
A part of the Glacier Express seats is meant for individual travelers, and another part for groups. Seats that were meant for groups, but that haven’t been reserved, are released for individual travelers 27 days in advance. So if you haven’t been able to secure your seats earlier, it makes sense to give it another try 27 days before your intended trip.
At any time in advance: travelers may have canceled their journey
Even though Glacier Express reservations are generally not refundable, there will always be travelers who have to cancel their journey. So you can try again closer to your travel date: seats that were previously booked may then be available.
You can even give it a last-minute try, online or at one of the manned rail stations in the Valais or Graubünden, on the last day(s) before you’d like to take the Glacier Express.
5. Don’t spend time on the rest yet (tickets, rail passes, catering, hotels)
In many cases, your seat reservations are the only thing to take care of well in advance when it comes to your Glacier Express trip. The rest can wait, so just focus on securing your seats to begin with.
Getting a ticket or pass for the Glacier Express: no rush
You need two things to ride the Glacier Express:
- Your seat reservation. Seats can run out, so it’s best to book them early.
- A rail pass or ticket. With this, you’ll pay for the actual ride. Seat reservations are completely separate from a rail pass or ticket. So you can go ahead and book your seat reservations without having a rail pass or ticket. Most tickets and rail passes don’t sell out: you can get them until shortly before boarding the Glacier Express! It’s worth it to first map out your overall holiday plans, and then find the pass or ticket that’s the best match. Take your time for this.
A few nuances:
- If you’re considering not buying a pass or ticket, but booking a Glacier Express package instead, it makes sense to do so early. Such packages include seat reservations, and those can run out.
- If you’re considering a Saver Day Pass, booking early generally gets you the best price.
- If you’re traveling with a group of 10 people or more, don’t forget to look into group discounts. It may take a few days to arrange for this, so don’t wait too long.
Worry about catering later, or not at all
In most cases, you don’t have to arrange anything for the on-board catering. The Excellence Class reservation already includes a complete catering package. Catering bookings for the 1st or 2nd coaches aren’t obligatory either. You can just pick your snacks, drinks, or warm plates from the à la carte offer on the train.
In some cases, catering reservations are required, for example, if you travel with a group of 10 or more. You can make them along with your seat reservation, or separately shortly before your ride.
Choose accommodation later
Do you plan to spend a night in Zermatt or St. Moritz in the high season months (late December to February, and July-August)? In that case, I recommend booking your hotel or holiday apartment early: these popular towns attract many visitors in high season. But in other cases, you can wait. You may even find last-minute discount deals.
6. Consider not booking seats for children under 6 years old
If you’re traveling in 1st and 2nd class, and don’t mind having children aged 5 or younger on your lap during most (or all) of the ride, you could skip reservations for them. This might make it easier to book adjacent seats for the older kids and the adults of your travel party.
These are the rules on Glacier Express reservations for children:
- All travelers aged 6 and older need their own seat reservation, whether it’s in Excellence Class, 1st class, or 2nd class.
- In Excellence Class, reservations are obligatory for every passenger, even those under 6 years old.
- In 1st and 2nd class, kids under 6 years old don’t require seat reservations.
- Without a seat reservation, kids under 6 years old are not entitled to their own seats. They can sit on empty seats, if those happen to be available – which is certainly not guaranteed, not even outside of the high season months. The train personnel can ask you to pay a supplement for your kids if they take up seats. Plus, the children will have to make room if passengers show up who have reserved those seats. The kids have to sit on the adults’ laps in that case.
7. Settle for the same journey on regional trains
Normal trains are available on the Glacier Express route too. If you can’t get hold of a seat, you can still enjoy the entire stretch in regular trains without reservations. It’s good to learn about the differences between the Glacier Express and regional trains first though. Arno has made a comparison in our Glacier Express guide.
Last but not least: know your cancellation options
Even though I recommend booking your seats early, I also want to warn you: only make reservations if you’re sure you’ll be making the train ride. That’s because reservations for Swiss trains are mostly not refundable, and that goes for the Glacier Express too. The only exception is proven incapacity to travel, and you’ll have to fill out an online form for that.
The rules can be more flexible for group reservations, the rail pass or ticket you use, or your travel package. Check out details in the price section of our Glacier Express guide.
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